* Please note we are overwhelmed with orders and wait times will be longer then usual!
We have to pause orders as we are two people overwhelmed with orders. Products will be back in the next two to three weeks!
Thank you for your patience and support for small businesses :)
Welcome to the PACK!
PACK ANIMAL COMPANY - created by brother sister duo Maxx & Sherrol from Toronto - we take pride in bringing you not only stylish and affordable apparel, but products made with the needs of the LGBTQ+ community in mind.
What started as a line of gender affirming underwear has now grown into a much wider range of apparel for everyone - a line of all inclusive fitness and activewear that empowers every-body to feel their best, no matter what gender, shape or size you are. Feeling confident and comfortable never looked this good!
Pack Animal Company is for all bodies and all genders. Trans, Cis, Non-Binary, and GNC people. All our underwear have different options to pick from to suit your needs. Be bold, be wild, be free and most of all…
What happens after my order is placed?
Once an order is received by us there is a 2 week turn around time for orders to be made and processed. We get huge volume of orders every week and are doing our best to get all orders out in a timely fashion! Every products is handmade, fulfilled and packaged by Maxx and Sherrol the founders and the designers. This 2 week window allows us a realistic work time to be able to assemble and ship you items. We usually ship out a bulk set of order every Friday.
How do I know what size to get?
If your struggling to know what size to order, you can go to our sizing chart. We suggest to always measure at your waist just under your bellybutton. We Offer a wide range of sizes, so you'll be sure to find one that works for you.
What activities can I do wearing Pack Animal Company?
Pack Animal Company allows you to do everything you love to do! Working out, lifting weights, Hike, Bike ride, you name it and we got you covered. We always choose the best fabrics that allows you to do whatever you want freely without having to worry about your tight fitting clothing.
How long does shipping take?
For orders inside Canada, it can take 1 week for your order to arrive after the 2-3 weeks processing time. We are two people working as fast as we can. We are hoping to be able to giro a small production teams shortly. For international orders, please allow a minimum of 10-35 days for your order to arrive. However, due to the recent covid-19 pandemic, as well as USPS being understaffed, some delays may occur in your delivery time. We had also added International Shipping with a small air package option but please beware that this option has no tracking. We cannot estimate the time of arrival.
Due to Covid it may take longer for your orders to be delivered as postal services are having processing delayed so shipping times may vary.
Whats your return policy?
We do not offer returns or refunds except for binders. All sales are finial with all other items so please double check the chart sizing. If you have happened to order the wrong size or your item arrives faulty, Please reach out to us, and we'll work to rectify this for you. You will be responsible for any shipping costs if the item needs to be sent back to us.
For binder we will replace with the right sizing as long as the binder is not damaged. Please return binders with 18 business day after you received your order for any exchange sizes only. We will replace binder free of charge, but you will be charged a shipping fee for the replacement item. So we really do advise checking the size chart. The binders were adjusted and now fit a bit more snug, true to size.